Office Relief

The Company:

Office Relief is a provider of office equipment and supplies that emphasize safety, health, comfort and productivity in the workplace. Over the last 24 years, Office Relief has earned a solid reputation as ergonomic experts. With this expertise comes a vast product line with a wide range of accessories. CNBS provided Office Relief with the E-Commerce site they deserve with our E-commerce solutions. See how we helped Office Relief and how we could help you to.

The Challenge:

Office Relief had an E-Commerce solution but it wasn’t integrated with SAP in real time.

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The data was getting out of sync and caused incorrect pricing numbers and wrong configurable items.

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The previous solution was not using standard SAP processes.

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Customers were not able to see order history.

The Solution:

CNBS implemented a B2B E-Commerce solution that included standard SAP variant configuration with real-time access to SAP pricing, inventory, and order history.

The Results:

Accuracy of data was exponentially improved and user experience is vastly better.

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Enhanced the solution to allow Office Relief to offer customized catalogs for key accounts.

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Simplified and secured the site by eliminating unnecessary complexity around data syncing.

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Users gained immediate access to order history and all documentation.

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